At Luxora Shop ("we," "our," or "us"), accessible at luxorashop.store, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase.
1. Contact Information
Store Name: Luxora Shop
Website: luxorashop.store
Email: luxorashop4@gmail.com
Address: 19th Maiou & N. Dika P.O. 60100, Katerini, Central Macedonia, Greece
Phone: 2351 069400
2. Information We Collect
We may collect the following types of information:
Personal Information
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Full name
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Billing address
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Shipping address
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Email address
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Phone number
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Payment information
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Order history
Automatically Collected Information
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IP address
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Browser type and version
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Device information
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Website usage data
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Cookies and tracking technologies
3. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Provide customer support
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Send order confirmations and shipping updates
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Improve our website and services
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Detect and prevent fraud
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Comply with legal obligations
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Send marketing communications (only where permitted by law)
4. Payment Processing
Payments are processed through secure third-party payment providers. We do not store complete payment card information on our servers.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Enable website functionality
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Remember user preferences
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Analyze website traffic
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Improve customer experience
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Deliver relevant advertising
You may control cookies through your browser settings. Disabling cookies may affect certain website features.
6. Sharing Your Information
We may share your information with:
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Payment processors
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Shipping and delivery providers
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Website hosting and technology service providers
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Marketing and analytics partners
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Government authorities when required by law
We do not sell your personal information to third parties.
7. Data Retention
We retain personal information only for as long as necessary to:
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Fulfill orders
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Meet legal and tax obligations
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Resolve disputes
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Enforce our agreements
8. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have rights including:
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Access to your personal data
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Correction of inaccurate information
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Deletion of your personal data
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Restriction of processing
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Data portability
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Objection to certain processing activities
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Withdrawal of consent where applicable
To exercise your rights, please contact us using the details provided above.
10. GDPR Rights (European Economic Area)
If you are located in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR).
You have the right to:
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Request access to your data
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Request correction or deletion
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Restrict processing
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Object to processing
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Lodge a complaint with your local data protection authority
11. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date.
14. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
Luxora Shop
19th Maiou & N. Dika P.O. 60100, Katerini, Central Macedonia, Greece
Email: luxorashop4@gmail.com
Phone: 2351 069400